Locations: Westchester or Philadelphia (Onsite Preferred)
Duration: Contract 
Job Description: 
- Assess current architecture and potential blockers to enabling the full Cresta capabilities
- Understanding of Cresta capabilities required to meet program goals and timelines
- Understanding of key systems / processes in telecom and chat, data platforms (for real time context and reporting / analytics), AI decisioning, cross platform integrations, etc.
- Support end to end architecture: strategy, documentation and gap analysis
- Leverage industry best practices and future state business architecture to facilitate shared end-state technical architecture
- Document data and system integration plan with blockers and possible solutions
- Document ”end state” architecture across enterprise AI platforms, agent tools, voice/chat platforms and data platforms enabling the full set of Cresta capabilities
- Platform business requirements to address identified gaps

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Architect

Remote Contract Position for AI Architecture Lead with Expertise on Cresta in Telecom Domain in Westchester or Philadelphia