X
Architect
Job #: 96167
Details
2/27/2026 9:30:59 AM
Onsite Contract Position for Google Cloud Platform - Solution Architect with AI/ML LLM Exp. in Philadelphia, PA
Locations: Philadelphia, PA Duration: Contract Job Description: * Bachelor’s or Master’s degree in computer science, Engineering, or related field. * 5+ years of experience in cloud Solution architecture, preferably with Google Cloud Platform. * Hands-on experience with Dialogflow CX, including flow design, fulfillment, and webhook integration. * Deep understanding of Contact Center AI Services (CCAS) and their application in real-world scenarios. * Experience with webhooks, RESTful APIs, and backend services integration. * Familiarity with GCP services such as Cloud Functions, Cloud Run, Pub/Sub, BigQuery, and IAM. * Strong proficiency in Python for scripting, automation, and API development. * Knowledge of Agentic AI * Excellent communication and stakeholder engagement skills. Preferred Qualifications: * Google Cloud certifications (e.g., Professional Cloud Architect, Professional Cloud Developer). * Experience with Speech-to-Text, Text-to-Speech, and Agent Assist. * Knowledge of CI/CD pipelines, DevOps practices, and containerization (Docker/Kubernetes). * Experience with conversational analytics and performance optimization. * Familiarity with enterprise contact center platforms (e.g., Genesys, Five9, Twilio). * Hands on knowledge using Gen AI, Playbooks & CCAI Insights." CES Architect Required Qualifications: • 5+ years of experience in cloud architecture, contact center technologies, or conversational AI. • Proven expertise in Dialogflow CX, including Playbook-based design and orchestration. • Strong knowledge of Generative AI, including LLMs, prompt engineering, and RAG architectures. • Hands-on experience with GCP services: Vertex AI, Cloud Functions, BigQuery, Pub/Sub, App Engine. • Experience with Python, API integrations, webhooks, and real-time data pipelines. • Excellent communication and stakeholder engagement skills. Preferred Qualifications: • Google Cloud certifications: o Professional Cloud Architect o CES Specialization • Experience with multi-channel bot architecture and contact center platforms. Background in enterprise solution architecture, AI/ML systems, or cloud-native design.
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