Location: Phoenix, AZ (Onsite)
Job Type: Contract
Job Description/ Responsibilities:
• At least 8 years of experience in production support, design, development, testing, deployment of applications using MS SQL Server, C#, ASP.NET, MVC, WCF, jQuery, AJAX, XML, NET WebForms, Entity Framework & Stored Procedures
• Good knowledge on the Microsoft platform with expertise on .Net frameworks (4.0, 5.0) & .Net core
• Support Experience using ITSM Support tools Management like ServiceNow, or Service Cloud for tickets/Incident
• Familiarity/experience in ITIL concepts, processes and fundamentals
• Ready to work in Production Support and Maintenance Projects, Regular Support Activities - Ticket monitoring, Application monitoring, Incident Resolution, Request handling, etc.
• Prior experience with Confluence and Control-M jobs.
• Strong working knowledge of Microsoft office products.
• Experience with end-user interactions in Teams and perform screenshare to assist with application related problems.
• Excellent troubleshooting and communication skills
• Good understanding of Customer Support metrics and SLAs
• Attention to detail
Mandatory skills (must be showcased on resume):
1. ASP.NET
2. MS SQL Server
3. MVC
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Application Support Analyst

Exciting Job Opportunity - Application Support - Contract - Phoenix, AZ
