Locations: Troy, NY
Duration: Contract 
Job Description: 
Senior Grafana Engineer responsible for enterprise observability platform engineering, Grafana Cloud migration, OpenTelemetry adoption, automation, integrations, production support, and operational excellence across AWS and hybrid environments.
Core Responsibilities
·       Lead Grafana Cloud platform engineering and migration from New Relic.
·       Design enterprise observability architecture using Grafana Alloy, OpenTelemetry, Mimir, Loki, Tempo, and IRM.
·       Develop dashboards, alerts, service health views, SLIs, SLOs, and operational reporting.
·       Support production readiness, incident management, MTTR reduction, and operational excellence.
·       Create runbooks, onboarding standards, and reusable observability templates.
Grafana Expertise
·       Grafana Cloud
·       Grafana Scenes
·       PromQL, LogQL, TraceQL
·       Executive and technical dashboard UX
·       Grafana Alloy and OpenTelemetry instrumentation patterns
AWS & Platform Engineering
·       AWS, ECS, Fargate, EC2, Lambda, CloudWatch
·       Hybrid cloud and on-prem observability
·       AWS Systems Manager (SSM)
·       Infrastructure as Code (Terraform) and CI/CD automation
Integration Experience
·       ServiceNow ITSM integration
·       ServiceNow CMDB integration and service mapping
·       PagerDuty incident management integration
·       Slack and ChatOps integrations
·       AWS Cost Explorer and FinOps dashboards
·       Snowflake analytics integration
·       dbt data model integration
·       REST APIs, webhooks, and enterprise platform integrations
Automation & AI
·       Python development and automation
·       Data pipelines and telemetry enrichment
·       Model Context Protocol (MCP)
·       LLM integrations and agentic workflows
·       AI-assisted incident analysis and operational intelligence
Security
·       CyberArk integration
·       Secrets management and IAM governance
·       Secure observability platform administration
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Software Engineer

Onsite Contract Position for Senior Grafana Engineer in Troy, NY
